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Exco InTouch
Unit 6, Wheatcroft Business Park
Landmere Lane
NG12 4DG
[t] 01279 408 210

Exco InTouch is a leading provider of digital patient engagement and data capture for clinical research and healthcare providers. Using a combination of software and services, Exco InTouch provides simple, secure channels of communication; facilitating the collection of quality data and improving outcomes for sponsors, clinical research organizations, sites and patients.


Working across clinical and late phase trials and mHealth programmes, Exco InTouch’s device independent approach enables involvement which integrates into daily life - resulting in motivated and compliant patients, reducing costs associated with withdrawals from trials and improving overall program results.


US Patent for mobile health products
18 November, 2016
Adaptive content based on patient condition and relating to healthcare professionals using mobile health products gains US patent
NIST compliance for data privacy company
25 July, 2016
HIPAA privacy audit results enable Exco InTouch to gain compliance to NIST guidelines on privacy and data security
Electronic data collection growth predicted
03 September, 2015
The growth in electronic patient reported outcomes is expected to continue strongly as healthcare providers continue to gain multiple benefits
US Patent for mDNA technology
10 August, 2015
Automatic mobile patient management system mDNA from Exco InTouch receives US patent
Mobile systems for clinical studies
15 June, 2015
Forthcoming event to see how Exco InTouch is meeting the needs for mobile electronic patient reported outcomes in clinicial studies
Software platform supports a million patients
20 April, 2015
Exco InTouch has reached the 1 million patient level in the reach of the company's scalable software platform
Mobile clinical technology features public-facing apps
21 September, 2014
Exco InTouch, having pioneered mobile technology, increasing retention and compliance through engaging and supporting patients, and facilitating the delivery of ePRO via mobile devices, is now publishing public-facing apps on all three mobile operating platforms (iOS, Android and Windows8).
Patient engagement system passes security audit
21 January, 2014
Mobile and digital patient engagement software from Exco InTouch has successfully completed an audit for the security of protected health information
Mobile health summit to gain insight into mHealth systems
04 December, 2013
Exco InTouch will attend the mHealth Summit with insight into the transformation of clinical research using mobile technology
Electronic benchmarking system for clinical awards
06 November, 2013
An electronic scoring system will be used in forthcoming clinical research awards for benchmarking and establishing competency scores
Master class to take place on mHealth
04 November, 2013
Provider of patient engagement systems to take part in digital health masterclass on the benefits of mHealth in the healthcare sector
Device independence reaches clinical trials
25 September, 2013
Tim Davis of Exco InTouch discusses the concept of IT device independence in healthcare and the use of Bring Your Own Device (BYOD) in clinical trials
Sep offers growth investment to Exco InTouch
30 September, 2011
Exco InTouch, the leading provider of mobile patient communication and management solutions for the pharmaceutical and healthcare sector, is receiving an initial £3 million pound investment led by leading growth equity and venture capital group Scottish Equity Partners (SEP).
Exco InTouch SMS solution drives down sponsor costs within clinical trials
02 February, 2011
Exco InTouch is introducing two measures which help drive down sponsor costs within clinical trials.
Exco InTouch clinches a 2010 European Outsourcing Award
29 October, 2010
Exco InTouch receives the award for Most Innovative Relationship at the 2010 European Outsourcing Awards in recognition of the company’s collaborative study with The University of Queensland.
Study tests the feasibility mobile phones to capture patient data in clinical trials
21 July, 2010
In collaboration with The University of Queensland, Exco InTouch conducts an evaluation of mobile phone technology for independent remote data capture, using the Western Ontario and McMaster Osteoarthritis (WOMAC) NRS 3.1 Index.
Secure mobile data capture platform improves patient compliance in clinical studies
18 August, 2009
Exco InTouch introduces a secure mobile data capture platform, REACT CELL, which is designed to improve patient retention and compliance in clinical studies.
Exco InTouch to host two seminars focusing on patient engagement in clinical trials
17 April, 2009
Exco InTouch plans to co-host two informative seminars examining the impact new technology has had on patient engagement in clinical trials.
Exco InTouch commences full mobile phone EDC study using the WOMAC index
09 January, 2009
Exco InTouch has commenced its full mobile phone electronic data capture (EDC) study using the Western Ontario and McMaster Osteoarthritis (WOMAC) NRS 3.1 index after the success of their pilot study.
Exco InTouch's text message-based participant communication strategy receives plaudits
30 October, 2008
Exco InTouch came in second at the prestigious 2008 Good Clinical Practice Journal (GCPj) Awards in the category of Most Innovative Patient Recruitment Strategy.
Exco InTouch receives Best IT Strategy prize at the 2008 European Outsourcing Awards
10 October, 2008
Exco InTouch has been presented with the Best IT Strategy award at the 2008 European Outsourcing Awards.
Synairgen selects Exco InTouch's ePRO solutions to collect clinical trial patient data
30 September, 2008
Exco InTouch's electronic patient reported outcomes (ePRO) solutions have been selected by Synairgen, a drug discovery company focused on asthma and chronic obstructive pulmonary disease (COPD).
Exco InTouch partners MMG to imrpove patient enrolment for clinical trials
09 September, 2008
Exco InTouch is to partner with US-headquartered MMG, an international industry leader in patient enrolment for clinical trials, to enhance the efficacy of patient recruitment and retention services for pharmaceutical sponsors.
New paper describes EDC by using the WOMAC Osteoarthritis Index
20 June, 2008
Exco InTouch has release a new technical paper which has been developed with the Centre of National Research on Disability and Rehabilitation Medicine (CONROD) at the University of Queensland and focuses on a preliminary evaluation of cellular technology in capturing the Western Ontario and McMaster University Osteoarthritis (WOMAC) NRS 3.1 Index data using mobile telephones.
Exco InTouch partners Logos Technologies to speed patient recruitment for clinical trials
13 May, 2008
Exco InTouch has partnered with London-based Logos Technologies, experts in early phase EDC and Phase I site automation, to develop an integrated system which speeds up the patient recruitment process.
SMS integration system processes 50 messages per second to speed trial recording
01 May, 2008
Exco InTouch has introduced ATLAS, a secure and cost-effective short message service (SMS) integration with pharmaceutical and healthcare systems such as EDC and CTMS.
Exco InTouch releases REACT to improve patient recruitment, retention and compliance
03 March, 2008
Exco InTouch has introduced the REACT clinical trial communication system that uses the Short Message Service (SMS) to send scheduled, action-driven text messages directly to the mobile phone user, enhancing volunteer relationship management.
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