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ACS receives $41 million IT Outsourcing services contract from Parkland Health and Hospital System

Affiliated Computer Services (ACS) : 11 March, 2008  (Company News)
Affiliated Computer Services has been awarded a seven-year, $41 million contract to provide information technology outsourcing (ITO) services to Parkland Health and Hospital System, a Dallas-based public hospital system.
Under the terms of the agreement, ACS will supply comprehensive infrastructure services, including data centre operations, network monitoring and management, asset tracking, and help desk support services.

'ACS is a leading provider of ITO services to recognised healthcare systems and teaching hospitals around the world, and our proven solutions give Parkland the scale and flexibility they need to seek new and better ways to serve a growing population,' said Charles Bracken, managing director, ACS Healthcare Solutions. 'We are pleased to be Parkland's IT partner, and we look forward to helping them improve the health, well being, and quality of life for the people of Dallas County and North Texas.'

ACS will also implement a comprehensive disaster recovery platform that utilises a network connection to securely store critical Parkland clinical data online. The system replicates backup data directly to the disaster site, reducing Parkland's business recovery time by reliably restoring backup data, while providing the thorough data security required by best business practices and regulatory guidelines.

'Managing information with cutting-edge technology is a critical component to ensuring seamless patient care and services,' said Jack Kowitt, senior vice president and chief information officer, Parkland Health and Hospital System. 'Sometimes we can help patients by improving our own operations. Focusing on areas that we can improve internally promotes more efficient operations and ultimately better service for our patients. We are looking to this partnership with ACS to help us achieve that goal.'

Parkland Health and Hospital System first opened its doors in 1894 and is now one of the largest public hospital systems in the USA, licensed for 968 beds and employing 8,000 people. The hospital averages about 42,600 admissions annually.

Services include a Level I trauma centre, the second largest civilian burn centre in the USA and a Level III Neonatal Intensive Care Unit. The system also includes 10 community-based clinics, 11 school-based clinics, and numerous outreach and education programs. Parkland is a teaching hospital for the University of Texas Southwestern Medical Center.
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