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Allergan awards $130m ITO services contract

Affiliated Computer Services (ACS) : 17 January, 2008  (New Product)
Affiliated Computer Services has been awarded a seven-year, $130 million contract to provide information technology outsourcing (ITO) services for Allergan, a premier, global multi-specialty healthcare company.
Under the terms of the contract, ACS will supply comprehensive infrastructure services, including data centre operations, network monitoring and management, and end-user support services. The ACS-designed solution will provide the scale necessary to meet Allergan's growth, as well as access to new technology to support its requirements.

'This key relationship further expands our presence in the pharmaceutical industry and allows us to develop and strengthen our industry-specific competencies,' said Ann Vezina, group president of ACS Commercial Solutions. 'Our partnership will enable Allergan to focus on its global core business operations as the company grows and help meet Allergan's need for advanced technological capabilities.'

Along with comprehensive ITO services, ACS will implement an innovative platform that utilises a network connection to store important data online, provide additional data security, and more reliably restore backup data. The solution replicates backup data directly to the disaster recovery site, thereby reducing business recovery time and incidence of data loss by eliminating off-site data handling.

Sue-Jean Lin, Allergan's chief information officer, said, 'With our many innovative products, we operate in a wide range of global, high-growth markets. We needed a strategic partner who could not only support our market-leading positions, but help us meet the challenges of continued expansion. ACS has the technology and expertise to meet our growth needs, and their dedication to quality service makes them a strong cultural fit as well.'

Allergan is a multi-specialty health care company that discovers, develops and commercialises innovative pharmaceuticals, biologics and medical.
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