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News

Clinical Solutions acquires Tasmanian emergency after hours business

Clinical Solutions : 05 June, 2007  (New Product)
Clinical Solutions has acquired GP Assist (Tasmania) and the business and assets of the After Hours Doctor emergency after hours service.
After Hours Doctor is a fully accredited emergency after hours service offering surgery consultations and home visits to the patients of subscribing general practitioners (GPs) on weekends, weeknights and public holidays.

GP Assist is an after hours nurse triage and telephone advice line, which also incorporates a tier of doctor triage.

GP Assist is primarily designed to provide workforce relief to General Practitioners whilst ensuring after hours access to care for patients, and is closely integrated with healthcare providers throughout the state.

The acquisition enables Clinical Solutions to strengthen its position and enable further growth in Australasia.

Clinical Solutions now has the ability to deliver a complete 24 hour triage and patient direction service coupled with out of hours consultation, backed by superior call centre triage technology utilising the market leading Teleguide algorithms.

Richard Craven, sales and marketing director at Clinical Solutions explains, 'We believe that GP Assist and AHD represent the gold standard for out of hours GP services'.

'This acquisition will give us the ability to offer full a call centre service, an element we deem as fundamental to our growth in the region, as well as a complementary integrated GP out of hours service'.

'We now have the ability to offer our clients flexible and expandable 24 hour access to primary care services and health information'.

'This acquisition further demonstrates our desire and commitment to growing our business in Australasia whilst remaining clinically led and focused'.

David Law, clinical director at GP Assist adds, 'Our key medical staff have worked with Clinical Solutions for many years and the Teleguide algorithms have always been a core element of our service delivery'.

'This agreement will provide customers of both companies with an expanded scope of capabilities'.

'By combining GP Assist and AHD's local expertise with proven technology from Clinical Solutions, we can offer healthcare organisations in Australasia a comprehensive model of patient triage, consultation and direction, providing the public with the assurance of reliable 24 hour access to health services'.

Clinical Solutions is a leading global provider of clinical decision support, nurse triage and assessment solutions.

The company was the original creator of the groundbreaking NHS Direct software, the largest telephone triage system in the world, which now benefits over 100 million people in the UK, Portugal, Scandinavia and Australia.
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