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News

Community First implements TCS Healthcare’s care management software

TCS Healthcare Technology : 28 March, 2008  (Application Story)
Community First Health Plans, Southern Texas's only locally owned and operated, non-profit HMO, has selected TCS Healthcare Technologies, acuity advanced care (ACUITY) to support its next generation of care management programmes sponsored by the health plan.
Community First president and chief executive officer Charles L Kight noted, 'During our ten years of service to the local communities, we have made great strides in becoming a fully mature health plan with a strong balance between our commercial and government-sponsored programmes. Purchasing and implementing TCS's ACUITY care management application is the next logical step in our ability to take even better care of our individual members, along with the plan sponsors. ACUITY will become a core part of our strategy going forward as we continue to support and serve our 110,000 members, who are divided almost equally among Commercial, Medicaid and Children's Health Insurance Program (CHIP).'

During a recent annual meeting of the Texas Association of Health Plans, Kight was honoured for all he has done for health care in Texas during the past three decades, and particularly for his role in shaping public policy and legislation around the Medicaid and CHIP programmes.

Rob Pock, chair and founder of TCS Healthcare Technologies, an industry leader in the development of medical management software applications, remarked that 'TCS is excited and proud to support a health plan like Community First because of their mission to serve the residents in the San Antonio region, including eight surrounding counties. A primary goal of ACUITY is to empower case managers, attending physicians, care givers and other interested parties to work together as a coordinated team to best serve individuals with a wide range of health care needs.'

Susan Dickerson, RN, BSN, CCM, Community First's vice president of Health Services Management, added, 'ACUITY was the only care management software application that met our unique needs as a growing health plan, both in the public and private sectors. We liked the fact that ACUITY is designed to be member- centric, fully integrated, and case manager friendly. Once implemented, ACUITY will help us better manage special-need populations, such as neonates and the full range of patient conditions often found in employer-sponsored plans.'

Kight commented: 'ACUITY was selected by Community First in large part because the care management system is the best value in terms of both cost and functionality. Community First is uniquely situated to take advantage of ACUITY to improve health outcomes within our community-based system.'
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