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News

Eppendorf UK enhances its pipette calibration expertise in Ireland

Eppendorf UK : 01 October, 2008  (Company News)
Eppendorf’s Irish customers now have more choice and expertise available for calibration and repair of their manual liquid handling products through a new approved service partner, Calibration Technology (CTL).
Established in 2005, CTL is the only dedicated pipette calibration company in Ireland. Having received Irish National Accreditation Board (INAB) accreditation to ISO 17025:2005, CTL’s calibration scientists offer a service covering fixed and variable volume pipettes, hand dispensers and bottle dispensers. An extensive stock of spare parts for all makes and models of pipette is held, with a choice of genuine or OEM parts, to achieve a fast, efficient calibration and repair service.

According to Albrecht Wiener, Eppendorf UK managing director, “By choosing Eppendorf’s new authorised service partner, Calibration Technology, our customers receive high level calibration and repair services in keeping with Eppendorf’s excellent brand reputation. CTL’s quick turnaround times and in-depth product knowledge enable laboratory technicians and researchers to maintain the performance of their Eppendorf pipettes, with conformity to ISO 17025 where required”.

All Eppendorf service partners have to undertake a comprehensive training programme with Eppendorf in Hamburg, covering repair and calibration of the full range of pipettes. Through ongoing close partnerships Eppendorf ensures that local service providers have access to all authorised replacement parts, as well as software upgrades and the latest technical information, to facilitate both pre-sales advice and troubleshooting of service issues.
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