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GetWellNetwork enables hospitals to educate patients about Shaken Baby Syndrome

GetWellNetwork : 16 October, 2008  (Company News)
To help reduce the incidence of Shaken Baby Syndrome (SBS) GetWellNetwork is enabling hospitals to educate new parents on the seriousness of the injuries that occur when a young child is shaken violently.
Accessed through the GetWellNetwork PatientLife System, an interactive bedside technology, new parents are encouraged to watch a multimedia video informing them about SBS and what they can do to prevent it.

Shaken baby syndrome is a form of child abuse that involves the violent shaking of an infant or small child. According to the National Center for Shaken Baby Syndrome, approximately 3,286 children in the USA have been identified as victims of SBS since 1998. Some US states now require hospitals to provide information about SBS to new parents.

To help increase completion and accurate documentation of SBS education in compliance with state legislation, the PatientLife System enables hospital staff to prescribe the SBS video to patients. Once prompted, the system's innovative Patient Pathways technology delivers an alert to the patient's television monitor requesting the patient to watch the video. The patient's response is then recorded and can be viewed by staff to ensure completion of the education.

'Shaken baby syndrome is a serious problem that can be prevented through effective patient education,' said Lisa M Langdale, RN, MSN, patient education programme coordinator at the Medical University of South Carolina Medical Center. 'Before we implemented the SBS pathway on the GetWellNetwork system in January 2008, we had no way of accurately tracking and documenting compliance. We have since then seen incredible improvements in the completion of SBS education. The SBS video has been viewed more than 2,200 times, our post-discharge survey data shows a 15 percent increase in patients' overall satisfaction with patient education, and most importantly, there have been no identified cases of Shaken Baby Syndrome in babies delivered at MUSC.'

Widely acknowledged as offering the leading IPC solution, GetWellNetwork empowers patients and families by placing them at the centre of their own care experience. The PatientLife System transforms the television in the patient room into an interactive resource during a hospital stay. Through a wireless keyboard, touch screen or handheld device, patients can interact with the system to access valuable education resources, communication tools and entertainment options directly at the bedside. By implementing IPC technology, hospitals are able to provide a patient and family experience while improving the cost, quality and service of care delivery.

'Patient engagement is critical to ensuring effective patient education,' said Heather Townsend, director of patient education for GetWellNetwork. 'GetWellNetwork's interactive technology allows patients to take an active role in their own care process and in important issues such as shaken baby syndrome. Additionally, the effectiveness of the patient education can be tracked through the system, enabling hospitals to easily document compliance and deliver better care.'
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