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News

Healthcare staffing models examined in research

McKesson UK : 12 September, 2013  (New Product)
First stage in research published on healthcare staffing models in cooperation with the North West Workforce Modernisation Hub
Healthcare staffing models examined in research


McKesson UK has published the output from its work with the North West Workforce Modernisation Hub on staffing models for the healthcare workforce.



The first publication – a review of the literature in this area - identifies the range of staffing models used in healthcare and examines the evidence of the effectiveness of each model.  The second publication draws upon a unique regional survey which explored the range of staffing models in use across the North West region, the perceived effectiveness of the different models by the organisations utilising them, and the opportunities and barriers to improving outcomes in this area.



Staffing models allow organisations to define their staffing requirements, forecast staff availability and then compare what is required to what is available. The publications  are timely given the renewed focus on workforce management and planning as a result of the recent reports by Robert Francis QC, Camilla Cavendish and the King’s Fund’s Candace Imison. The insight and recommendations contained in each of the reports contribute to the current heightened focus on workforce within the NHS and its very real impact on the quality of care that service users experience.



Amanda Bassett, National Lead for Workforce Innovation at McKesson comments, “There is a general consensus that a new approach to staffing models, along with different mixes of roles is required. The question is, ‘How do organisations do that?’  Our review is positive; it guides change leaders to the green shoots of innovation we have highlighted, which are responding directly to workforce challenges faced by the NHS.”



Over the last decade there have been many formal reviews of the literature relating to the use of staffing models in healthcare, both in the UK and internationally. The aim of the new studies was not to duplicate this work, but rather, take learning to date and link it with the key focus areas for workforce improvement and innovation in the North West region in particular, as well as the wider NHS in England.



McKesson and the North West Workforce Modernisation Hub, which is hosted by 5 Boroughs Partnership NHS Foundation Trust, worked in a truly collaborative manner by sharing resources and knowledge to achieve the depth and breadth required for this project. The methodology examined, amongst other things, the types of models used, the extent of their usage in UK healthcare, the quantifiable gains and how they linked with national indicators.



Helen Kilgannon, Assistant Director, Workforce Modernisation at the North West Workforce Modernisation Hub confirms: “This partnership has improved the speed and quality of the products delivered.  In creating these reports we have reviewed the barriers to change which will help us identify what support the NHS needs to put in place to overcome them.  In addition we have been considering how we can support leaders across the North West to design and test new staffing establishments using the learnings from the literature.”



Frank Rutley, VP Workforce Solutions for McKesson concludes: “We are proud to have undertaken such an important evaluation in partnership with our colleagues at the North West Workforce Modernisation Hub. We are excited by the opportunities presented in these reviews and we are optimistic about the future of workforce management in the NHS.”


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