Free Newsletter
Register for our Free Newsletters
Newsletter
Zones
Analysis, Inspection and Laboratory
LeftNav
Assisted/Independent Living
LeftNav
Clinical and Nursing Equipment
LeftNav
Design and Manufacture of Medical Equipment
LeftNav
Diagnostics Equipment, Monitoring and Test
LeftNav
Education, Training and Professional Services
LeftNav
Health Education and Patient Management
LeftNav
Health Estates Management
LeftNav
Healthcare Support and Information Services
LeftNav
Hygiene and Infection Control
LeftNav
IT and Communications in Healthcare
LeftNav
Materials
LeftNav
Medical Device Technology
LeftNav
Research and Development
LeftNav
Safety and Security
LeftNav
View All
Other Carouselweb publications
Carousel Web
Defense File
New Materials
Pro Health Zone
Pro Health Zone
Pro Security Zone
Web Lec
Pro Engineering Zone
 
 
News

Heritage Ministries Management deploys enterprise-wide voice-assisted care solution

Vocollect Healthcare Systems : 30 April, 2008  (Application Story)
Heritage Ministries Management with headquarters in Jamestown, New York, will deploy Vocollect’s AccuNurse voice-assisted care across their enterprise, which includes three skilled nursing facilities with more than 400 beds in Chautauqua County, New York; Heritage Green, located in Greenhurst; Heritage Park, located in Jamestown; and Heritage Village, located in Gerry, USA.
Heritage expects the investment in voice-assisted care to take quality of care to new levels by enabling more proactive care and providing more direct care staff time with residents.

By giving care staff the capability to access resident care needs on-demand, complete paperwork simply by talking, enhance care-team collaboration with Silent Paging and respond faster to resident needs with nurse call integration, Heritage expects to achieve numerous performance and reimbursement gains throughout their facilities.

According to David Smeltzer, executive director for Heritage Ministries, 'The premier focus for our organization is providing the highest quality resident-specific care; along with being the best employer for our highly valued staff. AccuNurse will help us achieve these goals. We also expect to prepare for the RUG III system coming to New York this year by increasing accuracy of documentation and ultimately maximizing our reimbursements.'

Voice-assisted care became particularly attractive due to a state Medicaid programme which enables organizations to be reimbursed for capital investments that improve the quality of care, like the one Heritage will be making in AccuNurse. Subscription-based pricing also offered a way of making payments over time. 'We anticipate AccuNurse becoming self-funding in just a few months,' said Smeltzer. 'When you add it all up - dramatic improvements to quality of care, similar return on investment seen by other skilled nursing facilities around the country, our transition to RUG III, our Medicaid reimbursement benefit, and affordable subscription-based pricing - we expect to benefit from our investment in AccuNurse in many dimensions.'

As part of its deployment, AccuNurse will integrate with the facility's AOD Elite Clinical and Financial software from Answers on Demand (AOD). The interface between AOD Elite and AccuNurse reduces the information overlap between AOD Elite and resident plans of care. 'The Heritage Group will benefit from improved admissions efficiencies, higher accuracy and more efficient MDS reporting,' said Aric Agmon, president and chief executive officer of Answers on Demand. 'That's why the interface with AccuNurse is especially beneficial it is much easier to complete MDS's and it makes coding more accurate, backed by thorough documentation to support the coding.'

AccuNurse voice-assisted care will replace paper-based printouts for managing care needs and documentation; as well as walkie-talkies team members use to communicate, which often require the organization to deal with lost or damaged equipment.

According to Smeltzer, 'Our goal is to completely replace our paper-driven, manual care and reporting processes and become fully automated with voice-assisted care. Right now, we are spending 30 minutes at the end of every shift documenting our care initiatives. That additional time will be eliminated with voice, enabling us to direct it back where it belongs - with our residents.'

Continuous charting throughout a shift will also enable Heritage to take accuracy to new levels.

'We expect to be very well positioned to align our care documentation processes with RUG III when it hits later this year, helping us secure our organization financially to make continued investments to improve life for our residents. This all adds up to a better place for our residents to live and a better place for caregivers to work,' said Smeltzer.

According to James Quasey, president of Vocollect Healthcare Systems, 'Voice-assisted care will enable much better collaboration, as well as enabling the direct care team to compress competing tasks and direct this saved time back to resident care. This, combined with New York State's Medicaid reimbursement policy for capital investments and subscription-based pricing, provides a unique, affordable means of taking the quality of resident care and work life for caregivers to new levels. And, Heritage will be ready to maximize reimbursements when RUG III goes live this year.'
Bookmark and Share
 
Home I Editor's Blog I News by Zone I News by Date I News by Category I Special Reports I Directory I Events I Advertise I Submit Your News I About Us I Guides
 
   © 2012 ProHealthServiceZone.com
Netgains Logo