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News

iPLATO's new text messaging platform updates medical records

IPLATO : 15 May, 2007  (New Product)
A new version of iPLATO's market leading text messaging platform for communication between GPs and patients has been launched.
Patient Care Messaging version 3 is the culmination of research and development efforts to enhance the existing text messaging platform to meet the changing needs of QOF focused GP surgeries.

The new system adds a number of features identified and developed in partnership with iPLATO's rapidly expanding NHS user base.

The biggest breakthrough featured in version 3 is the automatic update of the patient medical record, which is updated whenever an interaction by text message occurs.

This feature is the first of its kind and uses recently launched national read codes developed specifically for text messaging.

In addition to the crucial write-back feature, users of the new system benefit from a wide array of functional upgrades such as: customisable message reporting, improved export and print functionality, as well a redesigned graphical user interface.

All existing sites using the previous version of iPLATO PCM were entitled to receive the upgrade to version 3 at no additional cost.

Due to its web based architecture no download or re-installation was necessary for iPLATO customers to access version 3.

'I was really impressed by the new look and feel of the iPLATO system', notes Stuart Hall, practice IT manager from the Vale Medical Centre in Forest Hill, South London.

'It is much easier to navigate through and is very intuitive.

'With the new 'write-back' feature the process of contacting patients is massively streamlined.

'We can now reach groups of patients by text message, receive their replies and have it read-coded and logged into the patient record almost instantaneously.

'In the past this process would have taken us hours, now its take just minutes.

'GP surgeries across 19 PCTs already use iPLATO Patient Care Messaging' says Tobias Alpsten Managing Director of iPLATO.

'It was vital for us to listen to our practice users' requests for new features and enhancements'.

'Beyond a market leading platform that responds to the day-to-day needs of our users I am really proud of our ability to test and launch this service to a large number of users in a seamless switch-over.

'I'd like to thank the technical team at iPLATO, our advanced users and the wider user community for this success.

'Through the platform we can add new mobile interaction capabilities to GP surgeries and other healthcare providers.

'In 2007, it will be essential for the NHS to awake, on a broad scale, to patients' clear preference to use their mobile phone to interact with their healthcare provider '.

Adrian James the practice IT manager at the Prentice Road Surgery who is an advanced user said, 'As a user since the very beginning, I can see the effort that iPLATO puts into consistently improving patient care through technology'.
'The enhanced functionality of version 3 allows us to now interact with our patients in an unprecedented way'.

The iPLATO Patient Care Messaging is only system to be available across all major GP systems.
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