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Jackson-Madison County General Hospital implements Siemens Patient Identification Check solution

Siemens Healthcare USA : 22 February, 2008  (New Product)
Jackson-Madison County General Hospital has implemented a Siemens Patient Identification Check in its Medical Center Lab to improve its patient safety performance.
The hospital is a 612-bed tertiary care centre and flagship of West Tennessee Healthcare, serves the 17-county area of rural West Tennessee, USA.

Prior to deploying Siemens Patient Identification Check in its Medical Center Lab, the staff ran regular risk management analyses to track missed or late specimen collections. The average number of daily risk management reports was between six and eight. The number of risk reports for delayed collections has dropped significantly to fewer than four per month.

In addition to the positive impacts on Patient safety that Patient Identification Check has helped to drive, the solution has also assisted significant workflow improvements and specimen collection and delivery turnaround times. Prior to using the solution, phlebotomists would need to secure pre-printed labels from the lab for all of their specimen collections.

With the new solution, phlebotomists can act on an order immediately when notified via their Patient Identification Check handheld computer client, taking a patient sample and then immediately sending it to the lab. The result has been a 70 percent improvement, from an average of 21 minutes to 6.5 minutes, from collection to delivery to the lab of patient samples.

Siemens Patient Identification Check applies barcode technology to the patient specimen collection process for reliable, efficient positive identification of each specimen. As a result, it minimises collection errors and can reduce the need to re-draw specimens.

Patient specimen identification is verified in four steps, performed in the presence of the patient: scanning the barcode on the clinician's ID card, scanning the barcode on the patient's wristband, reviewing specimen detail such as the type of container and scanning the specimen container. Siemens Patient Identification Check then prints a barcode label that includes the actual time of collection and the name of the clinician who took the sample.
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