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News

McKesson names eighth annual VIP Award winners

McKesson UK : 22 July, 2008  (Company News)
McKesson has announced the winners of the company’s eighth annual VIP Award competition that recognises excellence in the use of healthcare information technology.
The 2008 VIP Award programme honours six healthcare organizations for their vision, innovation and results-driven performance in using McKesson and RelayHealth solutions and services to improve the safety, quality and efficiency of healthcare.

The 2008 VIP Award winners demonstrated significant results in the following areas: improving disease management, enhancing patient safety, automating medication processes, reducing operational costs, improving supply chain management processes, and creating greater access to patient health information. Each VIP Award winner receives a $10,000 grant from McKesson for its foundation or charity of choice.

“Every year, McKesson’s VIP Award winners raise the bar for what it means to deliver outstanding healthcare,” said Michael Brozino, vice president of marketing, McKesson Provider Technologies. “It is rewarding to see how our customers are harnessing the power of IT and automation to enable clinicians to coordinate and track patient care, while also improving the economics of care.”

The 2008 VIP Award winners are:

Baptist Health Systems, Jackson, Mississippi, USA – With a sharp focus on delivering the best possible outcomes for its patients, Baptist Health Systems used McKesson’s information technology and automation solutions to create a closed-loop medication management system. The technology implementations and process improvements have paid off in significant proficiency gains, quality enhancements and financial advances. Baptist achieved medication dispensing efficiency, a significantly shorter order-to-delivery time and an impressive bar-code scanning rate. Baptist won the VIP Award in the Patient safety category.

Centra, Lynchburg, Virginia, USA – Centra needed an information technology transformation to continue its mission of ‘Excellent Care…Every Time’. The organization partnered with McKesson to design, build, test and implement 24 new applications to integrate financial and clinical processes. A rapid transformation was completed in a ‘flash’, on time and under budget. Patient safety has improved through the use of bar-code scanning technology by 1,100 nurses. Centra also improved medication documentation speed by 78 percent and accelerated emergency department X-ray turnaround times by 75 percent. The healthcare provider, using the Star system, also achieved significant and rapid improvement in all aspects of the revenue cycle including a 6.7 percent improvement in cash collections, and a 35 percent reduction in accounts receivable. Centra was one of four winners in the VIP Classic category.

Healthcare Materials Management Services, London, Ontario, Canada – Established in 1997, Healthcare Materials Management Services (HMMS) is a joint venture between London Health Sciences Centre and St Joseph’s Health Care London in Canada. HMMS combined supply purchasing and accounts payable operations for London, Ontario hospitals and regional hospital affiliates totaling more than 3,000 beds and combined operating budgets of $1.5 billion. More recently, it set the standard for integrated healthcare supply chain management with an e-commerce and automation initiative that reduced operating costs, improved service levels and maximized efficiencies. Results include more than $2.2 million in savings, with annual cost reductions of $1.5 million. HMMS was one of four winners in the VIP Classic category.

Methodist Medical Center of Illinois, Peoria, Illinois – Over the last decade, Methodist Medical Center of Illinois has been driving a technological transformation in the way physicians and other clinicians work. With a wide array of clinical and automation technology solutions already in place, the hospital has achieved impressive improvements in efficiency and patient safety. The next step was to eliminate the last vestiges of time-intensive paper processes by implementing a document imaging solution and physician portal technology. Working in partnership with McKesson, the hospital successfully transitioned to electronic document management, enabling physicians to access and complete charts remotely with electronic signature and laying the groundwork for an electronic health record (EHR). It not only reduced resource utilization and increased staff productivity, but also achieved a remarkable 99 percent physician satisfaction rating. Methodist was one of four winners in the VIP Classic category.

Provincial Health Contact Centre, Winnipeg, Manitoba , Canada – The Provincial Health Contact Centre (PHCC), operated by Misericordia Health Centre, provides nurse symptom assessment, triage, health education and referral to a diverse population throughout the Canadian province of Manitoba. In 2005, the Winnipeg Regional Health Authority enlisted the centre to help launch a program to better manage patients with chronic diseases, specifically congestive heart failure (CHF). In turn, the PHCC turned to health-care partner RelayHealth, McKesson’s connectivity business. Using RelayHealth’s CareEnhance Call Center triage and disease management modules and survey solution, the PHCC has improved CHF patient health, decreased emergency department visits, and reduced length of stay and readmissions to hospitals in the province. The PHCC was the VIP Award winner in the Innovator category.

Providence Health and Services Washington/Montana, Renton, Washington, USA – Providence Health and Services Washington/Montana includes 10 hospitals spanning two states. But its mission is singularly focused: delivering the best care to every person, every time. To meet this goal, the region partnered with McKesson to implement numerous technologies, including an electronic health record across three of its Washington hospitals. With a fully electronic clinical environment now in place, Providence Health and Services Washington/Montana has achieved safer medication management of its 4.8 million annual doses – with 100 percent of medications now bar-coded and 93 percent electronically scanned – as well as efficiencies that have saved the region more than $2 million. Providence Health and Services Washington/Montana was one of four winners in the VIP Classic category.

A panel of industry experts served as judges for the 2008 VIP Award programme. The judges evaluated entries using a point scale to select winners in three categories: VIP Classic, VIP Patient Safety, and VIP Innovator. Criteria used in selecting winners included using technology to solve a business issue, project methodology, clinical and financial results, and the methodology used to measure results.
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