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More regional US hopitals deploy PostPath Server and WebMail solutions

PostPath : 30 May, 2008  (Application Story)
PostPath, creator of the only email and collaboration server that is a drop-in alternative to Microsoft Exchange, has announced continued adoption of its PostPath Server and WebMail with live deployments at major regional hospitals and healthcare organizations.
Moses Taylor Hospital, Appalachian Regional Healthcare System and Southeast Alabama Medical Center have each deployed PostPath Server and WebMail to users in production environments in order to combine native Outlook and mobile device support, offer full-featured webmail to all staff and reduce overall infrastructure costs.

Healthcare organizations today face a number of challenges with their email and collaboration systems. They are looking to provide email to knowledge workers such as nurses and orderlies who may have previously lacked email access and who often use shared workstations; they want to provide full email capability via mobile devices to enable healthcare professionals to spend more time with patients and less tied to their desks; they need a Microsoft-interoperable system that can interface with their other devices and applications, and they need to do all of this with limited IT staff and budget.

Many healthcare organizations have standardized on Exchange but are struggling to contain infrastructure costs while rolling out Outlook support, expanding mailbox sizes, or fully integrating with web-based and mobile technologies. In the past there has not been an alternative to Exchange that is natively interoperable with desktop, mobile and infrastructure applications healthcare organizations need to use. With PostPath Server, healthcare organizations can move from high-priced licensing fees and expensive hardware to a scalable, flexible, easily managed and affordable alternative. And PostPath WebMail provides a solution for hospitals who want to roll out email to workers without previous email access, using shared workstations and avoiding the incremental licensing costs of Outlook.

After selecting PostPath Server in late 2007 for its open architecture, integration with mobile devices, flexible eDiscovery capabilities and hands-on support, community-based healthcare facility Moses Taylor Hospital has fully migrated all of its nearly 700 employees from Exchange Server to PostPath.

Frank Fallo, who oversees the hospital's network systems workflow development, said, “Before PostPath, we were having several issues with our email system; mailbox sizes were very limited, restoring emails was a cumbersome process and we were locked into proprietary technologies. With PostPath we can retrieve or restore email quickly, enjoy a more robust and reliable email and messaging system and keep our staff connected through mobile devices. On top of saving more than 50 percent of what an Exchange Server upgrade was going to cost, PostPath has provided world-class support, which is important for an organization of our size, and something you don’t often get from larger vendors.”

Appalachian Regional Healthcare System selected PostPath Server in April 2008, and is already part-way into a phased deployment, with users already in production.

“We have more than 2,000 employees, but due to the prohibitive licensing costs of Exchange, only 20 percent of our staff had Exchange mailboxes. Since connectivity is critical for patient care, we sought an alternative and selected PostPath,” said Wade Grimes, IT operations manager. “As we deploy PostPath’s WebMail, feedback has been tremendous. Employees migrating from Exchange Outlook Web Access think the PostPath solution is much better. And for those who use Outlook, there is zero disruption.”

Southeast Alabama Medical Center (SAMC) selected PostPath as a way to cut costs, migrate 2,000 workers to an efficient email system and consolidate its IT infrastructure, and is also in the process of a phased deployment.

“PostPath enables us to take advantage of lower cost hardware and lower cost storage. At the same time, it provides fully featured email for all of our knowledge workers,” said Clyde Williams, infrastructure systems manager for SAMC. “PostPath’s value proposition was too good for us to pass up. We plan to take advantage of its open architecture to undertake additional cost-cutting techniques such as virtualisation. Now that we have begun our deployment, we have found that their product does everything they said it would.”

PostPath Server is network-protocol interoperable with the Exchange ecosystem including Outlook, Blackberry, Active Directory, and ActiveSync, without requiring cumbersome plug-ins or proprietary middleware. It provides improved performance, simplified manageability, and greatly reduced cost of ownership compared to Exchange. In a hospital setting, PostPath provides healthcare workers with immediate access to important healthcare information whether via Outlook, at a desktop computer in an examination room, through WebMail on a shared workstation, or through a mobile device.

“Healthcare IT managers are being asked to do more on limited budgets and resources. In addition, they are under pressure to implement eDiscovery for litigation protection at the same time as they expand the services they offer their users,” said Duncan Greatwood, founder and chief executive officer of PostPath. “Getting out of the Exchange Server cycle of licensing, upgrades and complexity, has previously been an unattainable goal. Now with PostPath, there is no ripping out and replacing of technology. PostPath seamlessly integrates with a healthcare organization’s existing infrastructure while opening new avenues for savings and IT innovation. These recent customer wins further validate our technology and approach.”
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