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New combined EDC-IVR solution overcomes integration obstacles

ClinPhone : 03 March, 2008  (New Product)
ClinPhone has launched anew combined Electronic Data Capture (EDC) and Interactive Voice Response/Interactive Web Response (IVR/IWR) solution that provide benefits that enable sponsors to streamline the clinical trials process.
The new combined offering integrates two industry-leading solutions-DataLabs by ClinPhone (EDC) and ClinPhone's Randomisation, Trial Supply Management and ePRO solutions (IVR/IWR). Total assurance of the accuracy of data shared between applications is guaranteed through ClinPhone's Connect integration platform, complete with a full integration audit trail.

Full visibility of the data integration process ensures the quality and reliability of shared data, and ClinPhone's system monitoring capabilities ensure the robustness of its hosted services.

ClinPhone's new combined EDC and IVR/IWR technology eliminates the traditional costs of integrating systems from multiple vendors. Having a single point of contact for project management as well as a unified help desk further enhances quality of service. The combination enables the entire integration workflow to be automated and managed by ClinPhone's experienced integration team.

ClinPhone has introduced its new combined EDC and IVR/IWR solution in direct response to strong industry demand for solving key challenges associated with integration of clinical technologies.

Using ClinPhone's innovative solution allows pharmaceutical sponsors to reduce the burden on their study teams by working with a single technology provider. The solution also offers pharmaceutical clients and end-users the benefit of dealing with a single in-house dedicated support help desk. The benefits complement ClinPhone's flexible and considered approach, ensuring that the combination of technologies matches the study design requirements and goes hand-in-hand with end-user workflow.

'ClinPhone recognises the increasing industry need for integrated clinical technology solutions, and we are excited to bring together, for the first time, top-tier clinical technology components on a common integration framework,' said Nick Richards, senior vice president, marketing and product management, ClinPhone. 'Our vast experience of over 200 integrations and 2,000 clinical trials along with our CDISC certifications has provided us with the foundation to take a huge leap forward in the advancement of how to integrate complex systems.'
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