Free Newsletter
Register for our Free Newsletters
Newsletter
Zones
Analysis, Inspection and Laboratory
LeftNav
Assisted/Independent Living
LeftNav
Clinical and Nursing Equipment
LeftNav
Design and Manufacture of Medical Equipment
LeftNav
Diagnostics Equipment, Monitoring and Test
LeftNav
Education, Training and Professional Services
LeftNav
Health Education and Patient Management
LeftNav
Health Estates Management
LeftNav
Healthcare Support and Information Services
LeftNav
Hygiene and Infection Control
LeftNav
IT and Communications in Healthcare
LeftNav
Materials
LeftNav
Medical Device Technology
LeftNav
Research and Development
LeftNav
Safety and Security
LeftNav
View All
Other Carouselweb publications
Carousel Web
Defense File
New Materials
Pro Health Zone
Pro Health Zone
Pro Security Zone
Web Lec
Pro Engineering Zone
 
 
News

Portugal launches national health helpline

Clinical Solutions : 10 May, 2007  (New Product)
Portugal's first health helpline has been officially launched and the system is supported by technology from Clinical Solutions.
The service was officially launched in Lisbon by Portuguese Prime Minister, Jose Socrates and Minister of Health, Dr Antonio Correia de Campos.

The health helpline provides a service similar to that of NHS Direct in the UK, a customer of Clinical Solutions for the last six years, has been running and taking calls since 24 April 2007.

To date the service has taken around 1500 calls per day, significantly more than the 900 daily calls anticipated.

This immediate uptake demonstrates the current need for this type of service for the Portuguese population.

Richard Turner, the director for trade and investment at the British Embassy in Lisbon attended the launch event.

Turner explains, 'The new service will provide a lifeline for the Portuguese people and an invaluable resource for the Portuguese Public Health system'.

'The choice of Clinical Solutions' technology is testament to the company's track record in the UK .

'Britain 's ability to export this technology says very positive things about its healthcare infrastructure'.

The Clinical Solutions software is used by staff to record patient calls and provide information to aid advice for patients.

It also allows the Portuguese Public Health System to better manage its limited resources and allocate the correct level of care based on the assessment of each case.

Clinical Solutions was selected over other healthcare providers including McKesson, to provide call centre management and clinical decision support software for the health helpline based on its experience with NHS Direct in England .

Private company, Linha de Ciudados de Saude (LCS), was formed to implement the programme and it is the first private/public sector healthcare partnership of its kind in Portugal.
Bookmark and Share
 
Home I Editor's Blog I News by Zone I News by Date I News by Category I Special Reports I Directory I Events I Advertise I Submit Your News I About Us I Guides
 
   © 2012 ProHealthServiceZone.com
Netgains Logo