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RPSGB deploys video conferencing service to hold face-to-face meetings

Mvision Video Networks : 11 September, 2008  (Application Story)
The Royal Pharmaceutical Society of Great Britain (RPSGB) has deployed mvision's managed video conferencing service to enable them to hold regular internal face-to-face meetings.
Video conferencing is also being used by the disciplinary committees for dialling in witnesses unable to attend in person.

RPSGB previously had Polycom systems all connected to ISDN running over their existing network. They were struggling to make video conferencing an easy-to-use and reliable communication tool. Martin Bagley, AV support manager for RPSGB, found setting up meetings stressful as he could never guarantee that they would work.

'We've had video conferencing for over five years but it was unreliable and high-maintenance. mvision offered us a stress-free alternative,' Martin said.

mvision installed Tandberg Edge 95 MXP's (video units that transform flat screens into high-definition video conference systems) at the London, Edinburgh and Cardiff offices, and Tandberg Centric 1700 MXPs (HD desktop video systems) in the USA. These were all connected to mvision's dedicated video network, enabling video conferencing to be run completely independently of RPSGB's main IT network.

With video now being run over separate bandwidth, and with the mvision network guaranteeing 99.995 percent reliability, users have really felt the difference. They're also much more confident in using the systems, and now expect their meetings to take place without any hitches.

RPSGB pay a single fixed monthly fee that includes unlimited point-to-point video calls.

Martin added, 'I've been impressed with mvision. They've reassured us that video conferencing really is an effective communication tool. The Tandberg systems are easy-to-use and the calls work each and every time.'
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