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News

Software platform supports a million patients

Exco InTouch : 20 April, 2015  (Company News)
Exco InTouch has reached the 1 million patient level in the reach of the company's scalable software platform
Software platform supports a million patients


One million patients have now benefited from Exco InTouch’s firmly established platform. This significant number underlines the company’s established position in the market and highlights the broad reach of Exco InTouch’s services.



The company’s platform is highly scalable with the proven capability to support cross-border programs with large patient populations. As a consequence, at any one time hundreds of thousands of patients across multiple territories, time zones and languages benefit from Exco InTouch’s software and services. The geographic spread has so far encompassed patients in a multitude of clinical and healthcare programs across 70 different languages in 26,000 hospitals and clinics across the globe.   



Comprehensive regulatory understanding and compliance underlies Exco InTouch’s growth and consistent track record of international success and is an essential attribute for managing clinical and health programs globally. The company is compliant to HIPAA, HITECH, Safe Harbour and international data protection and privacy regulations; thereby marking Exco InTouch out as the most compliant of all the digital patient engagement and data capture solutions providers.



Dale Jessop, Chief Technology Officer at Exco InTouch commented; “The capability to scale-up and to meet head on the challenge of modern clinical and health programs is the key to success in the complex markets that we serve. To achieve this our platform has been developed to enable delivery of tailored digital and mobile solutions to large numbers of patients, each with different technological needs and expectations, across an array of different regions, languages and cultures.”          



He added: “In the fast changing world of digital and mobile technology, the trick is to have the foresight and efficiency to rapidly evolve software and technology with the speed necessary to ensure that effective solutions, that actively engage patients and capture their data, are deployed seamlessly. Furthermore, sufficient investment is of critical importance to provide full confidence that resources are in place to sufficiently guarantee that platforms really are robust enough to meet the demands of servicing such large numbers of patients simultaneously, and on the global scale required, across all the multiple territories concerned.”  



Tim Davis, CEO of Exco InTouch commented; “We are of course very pleased that our leading global expertise, knowledge, software and capabilities have been put to use in the servicing  of clinical and healthcare programs on such a scale, enabling the benefits of our advanced offering to be experienced by over a million patients. Indeed, we look forward to many more patients benefiting from our engaging solutions as we continue to expand and develop our advanced capabilities in the industry.”


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