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Somerset Pediatric Group chooses Sage's Intergy EHR to support multi-site demands

Sage Software Healthcare : 28 November, 2007  (New Product)
Somerset Pediatric Group, an 18-physician, five-site organization in the USA, has selected Intergy by Sage for the practice’s Electronic Health Records solution.
While the Electronic Health Records adoption is new, Sage Software isn’t entirely new to Somerset. Somerset has been relying on Sage Software’s predecessor solutions dating back to the early 90s according to Holly Parlavecchio, chief administrative officer for the group. And Holly attributes that longevity as an absolute key in the decision-making process.

“Our biggest question in our search for an EHR was, is this company going to be around for a long, long time?’” said Parlavecchio. “I didn’t want to pick up the phone one day, and have the number be disconnected. Unfortunately that happens from time to time with technology companies. But we have confidence that Sage Software is an excellent partner for the long term.”

With Somerset’s five locations, patient charts are continuously couriered back and forth. Not only did this create wasteful costs in courier fees, but Parlavecchio said it created uncertainties and sometimes even misplaced charts. Their organization’s view is long-term that Electronic Health Records are mission-critical and will result in a significant ROI for the practice.

Working with Sage Software meant dealing with a partner whom Somerset views as solid, stable and reliable. In spite of a few company name changes in the healthcare arena, Parlavecchio noted that Sage Software has one of the longest histories in the HIT sector. It is not about the name on the door, she noted, but rather their products, their support and their commitment to remain in the business.

“Sage Software’s product is excellent,” said Parlavecchio. “Overall, Sage (Software) sticks to their word and fixes whatever issue may arise. They’re reliable, and that to me is of utmost importance.”

Sharon Howard, senior vice president, marketing for Sage Software Healthcare said “It is rewarding to see a partnership evolve over time, as has our relationship with Somerset Pediatric Group. As Holly Parlavecchio mentions, while our name may have changed over the course of nearly three decades in the business, the organization remains the same the same reliable partner which thousands of healthcare organizations and providers rely on for their healthcare information technology needs.”

Parlavecchio noted they are looking forward to enhancing their business processes while working alongside Sage Software with their EHR implementation.

“We look forward to having a long relationship with Sage (Software). It is a partnership that’s proven the test of time, and proven to be one we can rely on.”
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