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Thomson Healthcare extends charge capture support for BlackBerry smartphones

Thomson Healthcare : 26 February, 2008  (New Product)
Thomson Healthcare is extending support of its Clinical Xpert Navigator Charge Capture solution to BlackBerry smartphones from Research In Motion.
More than 31 percent of physicians use smartphones in their practice. By using Charge Capture on a smartphone, the average physician can trim 20 minutes per day in the time spent recording and managing charges.

'We deployed Clinical Xpert Navigator because of its support for BlackBerry smartphones,' said Mike Hibbard, vice president of clinical informatics at Mercy Health Partners in Cincinnati, Ohio, USA. 'By offering BlackBerry support with Charge Capture, Thomson Healthcare is bringing value to more physicians and hospitals. Clinical Xpert Navigator continues to be a great solution.'

With Charge Capture, physicians can capture diagnosis and charge codes on their mobile devices and transmit that data back to a secure Web portal for integration with their physician practice or hospital billing system - helping hospitals recover millions of dollars in lost charges.

'By some estimates, revenue cycle losses, like the inability to record charges, can total as much as five percent of annual revenues for the average hospital,' said Terry Cameron, executive vice president, Thomson Healthcare. 'For a hospital with $400 million in revenues, that could mean a loss of $20 million a year. The customers that use our Clinical Xpert Navigator solution with Charge Capture are experiencing the opposite of that. We have one customer that told us they realised $280,000 - an eight percent increase in revenue - in three months due to the consistent recording of procedure data with Charge Capture.'

The Charge Capture module allows physicians on rounds to capture and submit charges to their practice or unit billing department from their mobile device, increasing overall revenue capture while decreasing revenue cycle time.

'The healthcare industry continues to embrace mobile technology, and solutions such as Charge Capture on BlackBerry smartphones are providing incredible benefits to both physicians and hospitals,' said Jeff McDowell, vice president, Global Alliances, Research In Motion. 'We are very pleased that Thomson Healthcare is expanding its support for the BlackBerry platform.'
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