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TriZetto health plans to use new information therapy suite from Healthwise

Healthwise : 21 June, 2007  (New Product)
Healthwise has announced an agreement with TriZetto that offers health plans information therapy programmes to help their members manage complex, high-cost health issues.
The two companies will now offer to health plans information therapy programmes to help their members manage complex, high cost health issues.

Key Campaigns and Smart Campaigns deployed with TriZetto's Personal CareAdvance care management platform include content from Healthwise, the organization that wrote the book on information therapy.

Smart Campaigns deliver individually tailored information prescriptions to help people master their health conditions.

These relevant messages - delivered regularly throughout the year - are matched to each person's needs and preferences based on their health conditions, treatment history, demonstrated knowledge, and expressed motivation.

The content is compelling, too, including surveys, personal stories, recipes, and to-know lists - all aimed at actively engaging consumers.

'These campaigns deliver information therapy at its best', said Donald W Kemper, Healthwise founder and CEO.

'People receive just the information they need, at just the right time, to help them take action'.

'We expect the campaigns to help close some of the major quality gaps that now exist in chronic care'.

'What people can do to manage their asthma, diabetes, heart disease, or depression will be remarkably clear'.

When health plans implement these campaigns, they are following the three simple but important rules of the Healthwise Ix Solution:

1 - Help people do as much for themselves as they can.
2 - Help people get the care that they need.
3 - Help people say 'no' to the care that is not right for them.

Picture this - A health plan's data shows that a woman - let's call her Marcella - has been diagnosed with asthma.

That triggers the Asthma Smart Campaign.

Marcella receives an initial message asking about the diagnosis, and based on her responses and her desire to learn more, she enrolls in an on-going programme that sends 'digestible' bits of information to her during the year.

Her first module is New Diagnosis.

Soon, as the data sources learn more about Marcella, new modules may be introduced, including Overuse of Rescue Medicine, Uncontrolled Asthma, Asthma and Allergies, Asthma and Stress, Asthma and Pregnancy, Seasonal Issues, Nocturnal Asthma, and Asthma and Quitting Smoking.

There will be Smart Campaigns for Asthma, COPD, Coronary Artery Disease, Heart Failure, Type 2 Diabetes, Arthritis, Depression, Headaches, Low Back Pain, Pregnancy, High Cholesterol, High Blood Pressure, Prediabetes, Smoking, and Back Pain Prevention.

The Key Campaigns programme provides health plan members with information prescriptions directly related to their current health issues.
These campaigns cover over 450 health issues and medical tests.

If Marcella were to get blood work done, for example, the health plan's data sources would trigger a brief information prescription to her saying that her records show a recent blood test.

The message would link her to in depth information in the Healthwise Knowledgebase about the test, why it is done, and how to interpret the results.

'Reducing costs and increasing member satisfaction are priorities many payers face', said TriZetto's cost and quality of care president Gene Drabinski.

'Our new agreement with Healthwise helps address these issues by combining TriZetto's leading care management and information technology solutions with Healthwise's evidence-based consumer health information'.
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