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Yale-New Haven Hospital implements clinical information solutions for patient safety

Eclipsys : 12 August, 2008  (Application Story)
Yale-New Haven Hospital has successfully activated Eclipsys clinical information solutions, including Sunrise Acute Care and Sunrise Pharmacy, which are integrated modules of Sunrise Clinical Manager.
Yale-New Haven Hospital implemented Eclipsys Sunrise Clinical Manager to gain a modern clinical information solution to help drive improved outcomes across its enterprise.

To date, Yale-New Haven Hospital has trained 4,300 users on the system, with 100 percent of orders placed in Eclipsys’ computerised physician order entry (CPOE) system throughout the 944-bed hospital and its emergency departments. By having all of its orders placed electronically, Yale-New Haven Hospital is helping enable its physicians to follow established practices.

“Yale-New Haven Hospital is committed to leveraging clinical information technology to support our goal of delivering our patients the best and safest possible care,” said Mark Andersen, senior vice president and chief information officer, Yale-New Haven Hospital. “Yale-New Haven has been a technology partner with Eclipsys for a long time, and we are thrilled that our activation of the new, modern platform went so smoothly and we achieved 100 percent adoption.”

With its pharmacy information and CPOE solutions on one integrated platform, Yale-New Haven Hospital now has integrated medication management workflows for physician order entry, pharmacist verification and dispensing. This helps reduce the potential for medication errors while also making the medication management process much more efficient. At every stage of the medication management workflow, verification loops and advanced clinical decision support help to improve patient safety.

With the implementation of Sunrise Pharmacy, Yale-New Haven Hospital also built features that help guide physicians to enter the correct order. Then Eclipsys’ ‘smart selection’ capability helps reduce the possibility for medication errors during the selection phase of the medication distribution process by providing the pharmacist with the most appropriate choice available.

“We are very proud that we executed such a successful activation of our integrated medication management solutions at such a prestigious organization as Yale-New Haven Hospital,” said R Andrew Eckert, Eclipsys president and chief executive officer. “The success of this activation reflects on our professional services organizations commitment to continuously improve our implementation methodology to help ensure high-rates of user adoption and satisfaction across our client base.”

Added Eckert, “Eclipsys’ ongoing association with the leading academic medical centers in the country, such as Yale-New Haven Hospital, provides an immeasurable benefit to our entire client base, as we incorporate lessons from these institutions into our solutions and practices.”
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